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Privacy Policy

A legal disclaimer

Last updated: 15/01/2026

This Privacy Policy explains how AB Sports Massage Therapy ("we", "us", "our") collects, uses, and protects personal data when you interact with our services.

1. Who We Are

  • Business name: AB Sports Massage Therapy

  • Business type: Self‑employed

  • Service: Sports massage therapy

  • Contact email: a.b.sportsmassage@outlook.com

  • Phone number: 07988643897

  • Location: West Oxfordshire, UK.

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect and process the following information:

a) Identity & Contact Data

  • Name

  • Email address

  • Phone number

b) Health & Treatment Information (Special Category Data)

  • Medical history relevant to treatment

  • Injury details

  • Treatment notes and progress records

c) Booking & Communication Data

  • Appointment dates and times

  • Messages, emails, or enquiry forms

3. How We Collect Your Data

  • Directly from you (forms, consultations, messages)

  • Online booking systems

  • Website cookies (if applicable)

4. How We Use Your Data

We use your data to:

  • Provide safe and effective massage therapy

  • Manage appointments and client records

  • Communicate with you about your treatment

  • Comply with legal and insurance obligations

We do not sell your data to third parties.

5. Legal Basis for Processing (UK GDPR / EU GDPR)

We process your data under the following legal bases:

  • Consent – for health information and marketing

  • Contract – to deliver booked services

  • Legal obligation – for record‑keeping and insurance

  • Legitimate interests – business administration

Special category health data is processed under explicit consent.

6. Data Storage & Security

  • Records are stored securely (password‑protected devices / locked files)

  • Only authorised persons have access

  • Data is retained only as long as necessary

Retention guideline:

  • Adult client records: up to 7 years

  • Minor records: until age 25

7. Sharing Your Data

We may share data only when necessary:

  • With insurers or legal advisors

  • If required by law

  • With booking or payment providers (limited data)

All third parties are required to respect data protection laws.

8. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the data protection authority

UK authority: Information Commissioner’s Office (ICO)

9. Cookies (if applicable)

If we use cookies, they are used only to:

  • Improve website functionality

  • Analyse website usage

You can manage cookies via your browser settings.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on request or on our website.

11. Contact Us

If you have any questions about this policy or your data:

Email: a.b.sportsmassage@outlook.com

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